Tomato Ink Reviews

TomatoInk is an online store that sells ink cartridges, toner cartridges, and other printer accessories. They offer eco-friendly products that can help you save up to 80% compared to genuine or OEM cartridges. They buy their cartridges directly from the manufacturers at high volumes, which allows them to negotiate better deals. For example, they offer a 5-pack of high-yield/XL compatible cartridges for $23.75, and single-color cartridges for $4.99 each. However, the prices can vary depending on the product. They also offer free shipping on all orders over $50, and a flat shipping rate of $3.99 for orders under $50. Every item you purchase is backed with their 1-year 100% satisfaction guarantee. If you're not completely satisfied with your purchase, you can return it within 10 days of delivery for a full refund, and they'll even cover the return postage. If you make your return request within 365 days of delivery, you can get a refund on defective cartridges or on unopened ones, but there may be a 15% restocking fee if you choose a refund instead of store credit. They also offer discounts and special offers, such as a 10% instant discount code or a 15% savings if you sign up for store updates and offers.

TomatoInk is an eco-friendly, low-cost provider of ink and toner. They package ink in remanufactured cartridges, which allows them to pass along substantial savings, both financial and environmental, to their customers. Their products offer the same vibrant, high-quality results you would expect from name brands, but at prices up to 80% less. They deliver eco-friendly ink cartridges, laser toner cartridges, and other printer accessories at a deep discount. They also offer free shipping on all orders over $50 and $3.99 regular shipping for orders below $50. Every item you purchase is backed with their 1-year 100% satisfaction guarantee. They have been in business for over 20 years and have a good reputation, starting with an "A+" rating with the Better Business Bureau. They also offer discounts and store updates via email subscription. Their customer-friendly return policy allows for a full refund within 10 days of delivery, and they even cover the return postage. If the request is made within 365 days of delivery, a refund can be given on defective cartridges or on unopened ones, though a 15% restocking fee is charged if a refund is chosen over store credit.

At TomatoInk.com, customers can make purchases using a credit card or other permitted payment methods. The customer agrees to the total dollar amount of the sale and authorizes TomatoInk to collect payment via the payment method specified. The site ensures a safe shopping experience, protected with standard 128-bit SSL encryption and PCI/CISP compliance. All payment and personal information stays secure between the customer and TomatoInk. If a customer is under 18, they may use the TomatoInk Services only with the involvement of a parent or guardian. Please note that the shipping costs of an order are non-refundable, regardless of the items being defective or non-defective. If an entire order is being returned and was placed with Free Shipping, TomatoInk will deduct $4.95 from the refund. Refunds are made to the original payment method with a 15% Restocking fee.

Most orders from TomatoInk.com are shipped within 1 business day from their warehouse in Union City, California. If you place your order before 2PM PT Monday through Friday, it will be processed the same day. Orders placed after 2PM PT will be processed the next business day. For US shipments weighing less than 13oz., they use USPS First Class, and for all others, they use either USPS Priority Mail or UPS ground depending on the weight. Please note that the actual delivery time can vary depending on the shipping method and your location. You can check the status of your order on their website. If you need to speak to their customer service staff, you can call them at 1-833-777-0127. They are available from 6 a.m. to 4 p.m. PT Mondays through Fridays.

TomatoInk's Return Policy is as follows:

• Free returns are offered for orders placed with Standard Mail and within 10 days of delivery. If you are unsatisfied with the order, contact TomatoInk and a representative will set up a return for a full refund. The return label will be emailed to you within 1-2 business days. All returned items must be sent back in their original packaging. Once the order is received and processed, the refund will be issued back to the same method of payment. Please allow 2-5 business days from receipt of package. Orders must be returned within 30 days of setting up a return. All returns after 30 days from setting up a return or after 400 days from the original purchase date will either be refused or subjected to a 15% restocking fee. Products returned without the proper Return Authorization Number (RMA) set up will be refused. All orders will be refunded up to $3.99 of associated shipping costs. Any additional or expedited shipping cost will not be refunded.

• For orders within 365 days of order placement, all shipping costs related to the placement of the order are non-refundable after 10 days of carrier delivery. If your cartridges are defective, TomatoInk can set up a return for a refund. If your cartridges are not defective, but you need to return them, TomatoInk can accept them back if they are unopened and in sellable condition. All returned items must be sent back in their original packaging. Two options are offered for non-defective returns: Store Credit with no restocking fee, or Refund to original payment method with a 15% Restocking fee. The shipping costs of an order are non-refundable, regardless of the items being defective or non-defective. If an entire order is being returned and was placed with Free Shipping, $4.95 will be deducted from the refund. You would be responsible for return shipping and any costs associated with non-defective items.

TomatoInk's Shipping Policy is as follows:

• Most orders placed before 2PM PT Monday through Friday, will be processed the same day. Orders placed after 2PM PT will be processed the next business day. Standard Saver Mail is free on orders over $50 (before tax & after discount) and $3.99 on orders under $50. The estimated delivery time is 2-10 business days. Upgraded shipping is non-refundable and includes Next Day Express, 2 Day Express, 3 Day Express, FedEx International shipping, and additional shipping collected for orders shipped to U.S. APO/FPO & Off-Shore U.S. Territories Orders. For PO Box Shipping Address Orders, the shipping cost and estimated delivery time are the same as Standard Saver Mail. For U.S. APO/FPO & Off-Shore U.S. Territories Orders, the shipping cost is subject to the weight of the order and the estimated delivery time is 7-14 business days. Typically, if your order includes toner cartridges, it will not qualify for flat-rate or free shipping. TomatoInk will contact you for additional postage if necessary.

To set up a return with TomatoInk, you can contact them by phone at 1-833-777-0127. You can also reach them via email at wecare@tomatoink.com. Once you've contacted them and set up a return, they will email you a return label within 1-2 business days. Print this label out and use it to ship your order back in its original packaging. Once they receive and process your return, they will issue a refund back to your original method of payment. Please note that all returns must be set up within 30 days of delivery, and the items must be returned to TomatoInk within 30 days of setting up the return. If you're returning an item after 400 days from the original purchase date, it may be refused or subjected to a 15% restocking fee. All products returned without a proper Return Authorization Number (RMA) will be refused.